Frequently Asked Questions
Find answers to the most common questions about our services and how we can help you achieve your goals.
Your Questions, Answered
What is PVA ProSeller?
PVA ProSeller is a trusted digital marketplace where you can buy fully verified, secure, and ready-to-use online accounts across multiple platforms. We focus on reliability, premium quality, and smooth instant delivery, making us a safe and dependable choice for verified accounts.
Are your accounts real and verified?
Yes — all our accounts are 100% real, fully verified, and created with proper validation to ensure安全、防 protected and ready for immediate use. Each account passes strict quality checks before delivery so you always receive a genuine and reliable product.
How long does delivery take after placing an order?
Our delivery system is fully automated, so you will receive your accounts instantly. In most cases, it takes only 2–3 minutes for your order to be processed and delivered to your dashboard.
Is it safe to use the accounts purchased from you?
Yes — absolutely. All our accounts are created and verified using secure methods, making them safe for personal, business, and marketing use. We ensure every account is clean, stable, and ready for risk-free usage.
Are the accounts PVA (Phone Verified)?
Many of our accounts are fully Phone Verified (PVA), but some categories do not require phone verification. Each product page clearly mentions whether the account is PVA or non-PVA, so you can choose exactly what you need before ordering.
Are the accounts created using unique IPs?
Yes — all accounts are created using high-quality, unique IPs to ensure maximum safety, authenticity, and long-term stability. This helps reduce verification triggers and makes the accounts more secure for your use.
Are the accounts fresh or aged?
We offer both fresh and aged accounts as separate product categories. You can easily choose the type you need from our listings. Simply order the option that fits your requirement, and you’ll receive exactly that.
Can I place an order for custom accounts?
Yes — custom account orders are available. If you need a specific type of account with custom details, simply contact our support team. They will guide you through the process and prepare the exact account you need.
How do you deliver the accounts?
We deliver all accounts instantly through our automated system. After completing your order, the account file will be sent directly to your email inbox in Excel format, so you can download and access it right away.
Do you provide a replacement if an account doesn’t work?
Yes — if any account fails to work, you will receive a free replacement. Just contact our support team with the issue, and we will provide a working account as soon as possible.
Are the accounts safe to use for marketing or business purposes?
Yes — our accounts are completely safe for personal, marketing, or business use. For extra security and peace of mind, it’s recommended to change the password after receiving the account. This ensures full control and protection.
Why might an account sometimes ask for verification?
Most accounts are ready to use without extra verification. However, in rare cases, a platform may request verification. If this happens, you can use the email and password provided to complete the verification. For Phone Verified accounts, you can use your own number if needed.
How can I keep the accounts secure?
To keep your accounts safe, we recommend regularly changing the password and updating any authenticator codes. Also, make sure to follow our security guidelines provided with each account for maximum protection.
Do I need to use proxies or RDP?
For using one or two accounts, you usually don’t need proxies or RDP. However, if you plan to manage multiple accounts at the same time, using proxies or an RDP is recommended to keep everything safe and stable. You can also check our Guideline Page for detailed best practices.
What payment methods do you accept?
We support over 300 different cryptocurrencies for payments. If you face any issues while making a payment, simply contact our support team, and they will assist you immediately.
Do you offer discounts for bulk orders?
Yes — we provide regular discounts on all orders, and for large or bulk orders, special discounts are available. Contact our support team to learn about the best rates for your purchase.
Do social media accounts include email access?
Yes — all our social media accounts come with full email access. You will receive the email, password, and all necessary details so you can manage and secure the account completely.
Do email accounts include recovery email or phone details?
Some accounts come with a recovery email or phone number when it is required for security or account management. If a specific product does not need these details, it may not include them. Each product description clearly mentions what is provided, so you always know exactly what you’re receiving.
How do WhatsApp and Google Voice numbers work?
WhatsApp and Google Voice accounts work just like regular accounts. You can use them for messaging, calling, and verification depending on the features supported by each platform. Each account includes the necessary login details so you can start using it normally and securely.
Are the streaming accounts private or shared?
All our streaming accounts are private by default. If any account is shared, it will be clearly mentioned on the product page, so you always know what type of account you are purchasing.
How can I contact support?
You can reach our support team via Email, Telegram, or WhatsApp. Our team is ready to assist you with any questions, issues, or special requests to ensure a smooth experience.
What is your refund policy?
We do not offer direct refunds. However, if any account you purchase does not work, we provide a free replacement. Simply contact our support team, and they will ensure you receive a fully working account.
Do you provide 24/7 support?
Yes — our support team is available 24/7 to assist you. In some cases, it may take a little longer to respond, but we always ensure that every query is handled as quickly as possible.
Can I get bulk accounts in one order?
Yes — bulk orders are available, and you can contact support for special pricing or packages.
Is my payment safe?
Yes — all payments are processed securely. We support over 300 cryptocurrencies, and any issues can be resolved via support.
Can I change the email or phone linked to the account?
Yes — for most accounts, you can update the email, phone number, or password after purchase. We recommend doing this immediately to secure your account fully.
Will the accounts get banned or blocked?
Accounts are created with high-quality IPs and verified properly, minimizing the risk. Following our security guidelines will help keep them safe.
Still Have Questions?
Can’t find the answer you’re looking for? Contact us, and we’ll be happy to help.
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